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Remote Workers

Created: Tuesday, 08 October 2013 10:22

Do you have staff that need to work remotely?
Do you want full visibility of remote workers and monitor their call volumes?
Is commuting to the office simply to make business phone calls just too time consuming?


If so then the Mitel HX remote solution may be suitable for your organisation:
Remote workers can be provided with a physical IP phone which plugs into their home broadband.

The phone will then connect via the internet  back to the office telephone system

The remote phone has full access to the host telephone system and can use all the features available to it as if they were in the office.

  • All calls to and from the office are entirely FREE.


If your office is in London you can take your phone anywhere else in the world and still receive calls without you or the caller incurring extra costs. Never miss that important call again!


Some remote workers don’t want a physical phone, in which case a softphone can be installed on their laptop giving them total flexibility and freedom to work wherever there is an internet connection. The softphone uses the industry standard SIP protocol 5060 to make and receive calls. Please ensure strong usernames and passwords are used (and updated regularly) for remote workers.
 
Other telecom manufacturers also provide remote working solutions. Some manufacturers such as  Panasonic telephone systems will need a VPN router at the home user end since Panasonic doesn’t support NAT.
 
Whichever approach suits your organisation, contact Jungle Networks today for further information on how remote workers can improve your business.