If customer contact plays a key role in your business, Jungle Networks call management software can give you a truly transformative edge. Our cloud-based call and contact analytics services lead the industry in both innovation and value, offering unprecedented insight into how your contact processes are working, and how you can optimise them for a game-changing, ultra- responsive customer experience.
Jungle Networks portfolio of wallboards, reports and value-added features is vast and varied, providing maximum scope to customise our service to your exact needs – whether you’re a small team or running several contact centres in multiple locations.
You’ll enjoy maximum visibility and control with a choice of over 400 sets of historic and real-time statistics, brought to life with easy-to-assimilate charts, dials and alarms.
Our wallboards can be configured to show the precise statistics you need for your business. These are available on any internet-enabled device via a browser or the mobile app, to fine-tune your contact strategy and motivate teams.
Whether your business has a centralised reservations team, a technical service support desk, or you simply wish to monitor your staff working from home our call management software will allow you to understand your business like never before.
